IT challenges in managing remote workplaces have been on the radar across all countries since COVID, bringing new obstacles with them. We all want to work remotely, which makes this an interesting topic for everyone. For companies, it’s especially relevant because they know that all employees prefer remote work. So, what are some of the IT challenges in remote workplaces?

In this article, we’ll take a closer look at the IT challenges in managing remote workplaces.

What are the biggest IT challenges in the transition to remote work?

There are several IT challenges when transitioning to remote workplaces. While most of these have now been resolved thanks to effective solutions, everyone should still keep them in mind to ensure remote work runs smoothly:

    • IT security in the home office: Since the infrastructure for remote workplaces differs from that in an office, more IT security is required. As your computer is not protected by the office network, you must ensure sufficient security measures — for example, through antivirus software and two-factor authentication (2FA).

    • IT issues in remote work: Remote work can still come with certain IT problems, forcing companies to adopt innovative solutions. Just like in the office, IT support staff need to be hired to handle these effectively.

    • Remote work IT solutions: One of the key remote IT solutions is to use reliable apps, platforms, and — most importantly — seamless processes to ensure everything functions as intended. It’s clear that choosing the wrong software or platform can cause major issues in remote work — even more so than in an office where IT support is available on site. That’s why software solutions for remote teams are a crucial topic.

The good news is that platforms and apps are becoming increasingly advanced to meet the needs of remote work.

    • Device management in the home office: Managing devices in a remote setup is not as easy as in an office environment. There’s no on-site IT support to maintain the equipment, so everything must be managed remotely. Employees must take care of their own devices. IT maintenance and support for remote employees, therefore, are not as straightforward as in an office setting.

However, all of these challenges have, one way or another, been successfully overcome.

Security gaps - How can companies protect their remote workstations? 

There are several ways to avoid cybersecurity challenges in remote work. One of the most important steps is proper access management for platforms. Providing IT training for remote employees is also valuable to raise awareness of security risks and help prevent them, for example, through the use of a firewall and the installation of antivirus software. Additionally, effective cloud management for remote work is an excellent way to ensure that no important data is lost.

Cloud solutions for remote workstations: What are the benefits and challenges?

Another important IT solution for remote workplaces is cloud solutions. Let’s first discuss some of the drawbacks — and then the advantages, because we like to save the best for last:

    1. Cloud management in remote work isn’t always simple, since everyone needs access — but only to specific folders. While it is generally secure, it’s not always possible to control what gets downloaded, especially when someone requires full access to a folder.

    1. IT support is also more complex because everyone works remotely, meaning only remote desktop access and assistance via communication tools for remote workplaces are possible.

So, what are some of the advantages of remote work? There are quite a few:

    1. The IT support function continues to evolve to meet the IT challenges of remote work.

    1. In addition, communication tools for remote workplaces have developed rapidly and are increasingly adapting to remote work environments, integrating with other tools like Zapier to keep employees informed about background processes and ongoing updates.

Forbes study on remote work

According to a Forbes study, remote work has had a positive impact on productivity for many employees. The study highlights that 77% of employees who work remotely report higher productivity, as they experience fewer workplace distractions and enjoy a more flexible work environment.

Furthermore, the study notes that employees working remotely often put in extra hours and experience greater job satisfaction, which contributes to their overall productivity and work efficiency. This suggests that remote work can be a valuable strategy for boosting productivity and improving work morale.

The future of remote workplaces: What IT developments to expect

We know that this IT trend will only continue to grow. Apps and platforms are becoming increasingly advanced, and most companies have already adapted to remote work in one form or another.
Zeitarbeit International understands the IT challenges of remote workplaces, we were working remotely even before COVID. Contact us for a quote, and we’ll be happy to assist you.